Terms & Conditions

Effective Date: 01/01/2025

Welcome to The Hockey Hub! These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our website (the “Site”) and purchasing products from The Hockey Hub, you agree to comply with and be bound by these Terms. Please read them carefully.

1. General

The Hockey Hub (“we,” “us,” or “our”) is an Australian company. These Terms apply to all users of the Site, including visitors, customers, and anyone who uses or interacts with the Site in any way.

By using our Site, you confirm that you are at least 18 years of age or have the consent of a parent or guardian to use the Site.

2. Account Registration

To make a purchase or access certain services on our Site, you may be required to create an account. When registering, you agree to provide accurate, current, and complete information and to update it when necessary.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to immediately notify us of any unauthorised use of your account.

3. Product Orders

When you place an order with The Hockey Hub, you are making an offer to purchase the products subject to these Terms. We reserve the right to accept or reject your order at our discretion. Your order will be confirmed when we send you an order confirmation email. Prices and availability of products are subject to change without notice.

4. Pricing and Payment

All prices displayed on the Site are in Australian Dollars (AUD) and are inclusive of GST (Goods and Services Tax). Payment is due at the time of purchase, and we accept various payment methods, including credit/debit cards and other online payment solutions. We use secure payment gateways to process your payment information.

5. Shipping and Delivery

We aim to ship your order as quickly as possible. Shipping costs are calculated based on your delivery address and the items you order. Delivery times may vary depending on your location. We are not responsible for delays caused by third-party shipping carriers, customs, or unforeseen circumstances.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with your order, please refer to our Returns and Refunds Policy for detailed instructions on how to return items. In general, we offer returns and exchanges within [Insert time period] from the date of purchase, provided the product is unused and in its original packaging.

7. Product Information

We strive to ensure that all information on our Site is accurate and up to date. However, we do not guarantee that product descriptions, images, prices, or other information are free from errors or omissions. If we discover a mistake in your order, we will notify you and give you the option to cancel or proceed with the corrected order.

8. Intellectual Property

All content on our Site, including text, images, logos, trademarks, and product designs, is the property of The Hockey Hub and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any of the content without our prior written permission.

9. Privacy and Security

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

10. Limitation of Liability

To the maximum extent permitted by law, The Hockey Hub is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services, including but not limited to any loss of profits, revenue, or data. Our liability for any claims related to your order will not exceed the total amount paid by you for that order.

11. Indemnity

You agree to indemnify and hold The Hockey Hub harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert State/Territory].

13. Amendments

We reserve the right to update or modify these Terms at any time without notice. Any changes will be posted on this page, and the “Effective Date” will be updated. Please review this page regularly to stay informed of any changes.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

The Hockey Hub
21a/1631 Wynnum Road
Tingalpa, QLD, 4173
sales@thehockeyhub.com.au
0411 630 063