Privacy Policy
Effective Date: 01/01/2025
At The Hockey Hub, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or engage with our services.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Personal Identification Information: Name, email address, phone number, billing and shipping addresses, and payment information.
- Non-Personal Identification Information: IP address, browser type, device information, and usage data related to your interaction with our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and complete your orders.
- To provide customer support and respond to your queries.
- To send promotional offers, newsletters, and updates, if you opt-in.
- To improve our website and services based on user feedback and behaviour.
- To comply with legal obligations, including preventing fraud and ensuring security.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in processing payments, fulfilling orders, and sending marketing communications. These third parties are obligated to protect your data and are not permitted to use it for any other purpose.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure servers. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. Cookies help us remember your preferences and understand how you interact with our site. You can control the use of cookies through your browser settings, but please note that some features may not function properly if cookies are disabled.
6. Your Rights and Choices
As an Australian resident, you have certain rights under the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth), including the right to access, correct, and delete your personal information. To exercise these rights, or if you have any concerns about your privacy, please contact us at sales@thehockeyhub.com.au.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this Privacy Policy regularly to stay informed of any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
The Hockey Hub
21a/1631 Wynnum Road,
Tingalpa, QLD, 4173
sales@thehockeyhub.com.au
0411 630 063 or 0402113633
